DOI resolved by resea

The measurement of experienced burnout

Abstract A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis:…

Christina Maslach, Susan E. Jackson
https://resea.org/10.1002/job.4030020205

Abstract

Abstract A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment. Various psychometric analyses showed that the scale has both high reliability and validity as a measure of burnout.